At Vive Media Group, we are committed to protecting your privacy and ensuring transparency about how we handle your information. This Privacy Policy outlines how we collect, use, and safeguard any data you provide while using our website or services.
1. Information We Collect
We collect information in the following ways:
- Information You Provide Voluntarily: This includes your name, email address, phone number, or other details you share when filling out contact forms or communicating with us.
- Automatically Collected Information:
- Our website uses Google Analytics and other tools (e.g., Ahrefs) to collect non-personally identifiable data such as:
- IP address
- Browser type
- Referring/exit pages
- Time spent on the website
- Geographic location (general, not specific)
- These tools help us understand website performance and improve user experience.
- Our website uses Google Analytics and other tools (e.g., Ahrefs) to collect non-personally identifiable data such as:
2. How We Use Your Information
We use the collected data for the following purposes:
- To Respond to Inquiries: Information you provide is used solely to answer questions or provide requested services.
- To Improve Our Website: Data from Google Analytics, Ahrefs, and similar tools is used to analyze website performance and enhance functionality.
- For Advertising and Marketing: Aggregated data may be used to optimize our advertising campaigns, including Google Ads, but we do not use personally identifiable information for this purpose.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- Service Providers: Trusted providers such as Google Analytics or Ahrefs may process data for analytical purposes.
- Legal Obligations: We may disclose information if required by law or to protect our legal rights.
4. Use of Cookies
Our website uses cookies to:
- Improve user experience and functionality.
- Analyze website traffic and performance through Google Analytics.
- You can manage or disable cookies through your browser settings.
5. Data Retention
- Personal information provided by you is retained only if necessary to respond to inquiries or provide services.
- Non-personal data collected through analytics tools is retained per the policies of those services (e.g., Google Analytics retains data for 14 months unless otherwise configured).
6. Your Rights
You have the right to:
- Access the personal information you’ve shared with us.
- Request that we delete your personal data, unless it’s required for ongoing services.
- Opt out of tracking cookies or data collection via your browser or by using tools like the Google Analytics Opt-Out Browser Add-on.
7. Security
We take reasonable steps to protect your data from unauthorized access or misuse. However, no system is entirely secure, and we encourage you to use caution when sharing information online.
8. Third-Party Services
We use third-party tools, including but not limited to:
- Google Analytics: Tracks website traffic and user behavior.
- Google Ads: Optimizes advertising campaigns.
- Ahrefs: Provides SEO and website performance analysis. These services may collect and process data in accordance with their own privacy policies.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Email: info@ViveMediaGroup.com
